For fastest response, please fill out this brief form and send us your question.
For pre-purchase questions, you can also call our toll free number below.
In the US and Canada, call toll-free: (855) 95-FLEET or (855-953-5338)
Activation codes are automatically emailed out within minutes of receiving payment.
Please notify us within 60 days of your purchase if you have not received your Activation Code. If you notify us after 60 days, then please open a Tech Support ticket for assistance.
Solution: Simply email us using the form below and include an alternate email address that has a different domain name after the @ symbol.
Once you have received your activation code and activated your FleetVIP database, you do not need your activation code if your hard drive crashes or if you get a new computer.
Our Tech Support page explains how to restore your database from your backup and how to transfer to a new computer.
That way you do not lose any of your maintenance history. Our Support web page even includes a video on how to restore your database.
However, we are also glad to re-send your activation code to the same email address you used when you registered if you notify us within 60 days of purchasing a license. After 60 days, please purchase a Tech Support ticket and we may be able to locate and resend your activation code as a last resort.